zl125798934 / epos-ai-assistant
Public基于 LLM 的保险保全智能助手 Demo,集成了 RAG 检索增强生成、Tool/Function Calling、多轮对话记忆管理、意图识别与路由 等核心技术,实现智能问答、自动化客服、业务 Agent 等典型 AI 应用场景。本项目以保险保全真实业务场景为案例,涵盖退保、手机号变更等核心保全业务,展示了 AI 技术在传统金融保险领域的落地实践。
A web-based demo application featuring an AI chat assistant for insurance policy preservation tasks, including knowledge queries, policy lookups, surrenders, and phone number changes, with real-time operational dashboards.
How It Works
You find this smart chat helper online that makes handling insurance policies easy through simple conversations.
You download it and launch the helper with a quick setup, connecting a smart thinking service so it can respond intelligently.
A friendly web page appears in your browser with a chat area, session list, and lists of policies and services on the side.
You click to start a fresh chat, and the assistant greets you warmly, ready to help with insurance questions or changes.
You type everyday questions like 'Change my phone number on policy 80001' or 'What is surrender?', and it guides you step-by-step with confirmations and details.
As you chat, the side lists update in real-time showing your policy details and new service requests, making everything feel connected and real.
Your insurance change or query is done, with all updates visible, proving how simple AI makes handling policies.
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