Knowledge-driven troubleshooting assistant — structured, git-native KB with AI-powered import and intelligent conflict resolution
Holmes is an AI-powered troubleshooting assistant that helps engineering teams capture and share debugging knowledge. When engineers solve problems with Holmes, the solution is automatically saved to a shared knowledge base that improves over time. The knowledge base tracks how often each solution is used and automatically promotes reliable entries to higher confidence levels, while aging out entries that haven't been referenced recently. Entries are stored as simple text files in a shared folder, so teams can collaborate using standard tools and never lose access to their knowledge.
How It Works
You install the Holmes command-line tool on your computer. It takes just a moment.
You point Holmes to a shared folder where your team keeps all their troubleshooting notes and documentation.
You launch Holmes and describe a problem you're facing — maybe a server keeps timing out.
Before doing anything else, Holmes looks through your team's shared knowledge to see if anyone has solved this before.
Holmes shows you a matching entry with proven steps to try
Holmes helps you investigate and run diagnostic commands
You work through the issue with Holmes's guidance until everything is working again.
The moment you say 'it's fixed,' Holmes quietly creates a new entry capturing everything you learned — symptoms, cause, and resolution.
Next time anyone hits a similar issue, Holmes finds your solution automatically. Over time, the knowledge base gets smarter and more reliable.
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