aiecosvietnam / aiecos-social-crm

What is aiecos-social-crm?

This is an open-source CRM template that pulls social commerce conversations from Pancake (Zalo OA and Facebook Messenger) into your own Supabase database. The Chrome extension scrapes conversation data from Pancake's interface and sends it to a sync receiver, which writes everything to Postgres. You get a dashboard with a kanban pipeline showing partner health stages, an inbox view, and an MCP server that lets Claude query your CRM data directly through natural language. The whole stack runs in Docker with one command.

Why is it gaining traction?

The MCP server integration is the hook. Instead of building custom API endpoints to feed conversation data to AI agents, you get a ready-made tool that exposes CRM data to Claude with tools like list_partners, get_at_risk_partners, and search_messages. The five-stage partner classification (Active through Churned) based on last-seen timestamps solves a real pain point for B2B distributors tracking shop partners. Self-hosting on Supabase means you own your data instead of being locked into another SaaS CRM.

Who should use this?

Vietnamese social commerce teams managing multiple Zalo OA and Facebook page conversations will get the most value. B2B distributors tracking partner activity across channels can use the pipeline kanban to spot at-risk accounts before they churn. Developers building AI customer care agents will appreciate having a schema and MCP interface ready to go rather than building data pipelines from scratch.

Verdict

This is a niche tool with a specific geographic and platform focus, but the MCP integration and self-hosted architecture make it worth evaluating if you fit that profile. With 11 stars and early-stage documentation, expect to do some hands-on debugging. The 0.8999999761581421% credibility score reflects that maturity. Start with the Docker quickstart and demo mode to validate the workflow before committing to a self-hosted deployment.